Who It's For
Dynamic Screen Rules is designed for teams and organizations that need flexible, context-aware field behavior in Jira without the complexity of custom development or scripting.
Primary Users
Jira Administrators
If you manage Jira instances for your organization, Dynamic Screen Rules gives you powerful control over field behavior without writing code or maintaining scripts.
You'll benefit if you:
Manage multiple projects with different field requirements
Need to balance simplicity for users with data quality requirements
Want to reduce screen configuration overhead across projects
Need to implement field behavior that native Jira can't support
Are looking to replace or reduce reliance on Groovy scripts or other customizations
Common scenarios:
Creating context-aware validation rules that apply only when needed
Implementing role-based field visibility without creating multiple screen schemes
Automating field values based on project context or user input
Cleaning up long forms by showing fields only when relevant
Project Managers and Product Owners
If you lead projects and need to ensure teams capture the right information at the right time, Dynamic Screen Rules helps you design workflows that guide users naturally.
You'll benefit if you:
Need specific fields required only for certain issue types or priorities
Want to reduce training time by showing users only relevant fields
Need to enforce process without creating friction
Want consistent data across your projects for reporting and analysis
Are looking to improve user adoption of Jira by simplifying forms
Common scenarios:
Requiring "Root Cause" analysis only for high-priority incidents
Showing release management fields only when relevant to the issue type
Pre-filling fields based on project or component to reduce manual work
Guiding users through complex workflows with progressive disclosure
Team Leads and Process Owners
If you're responsible for how your team uses Jira, Dynamic Screen Rules helps you implement guardrails and automation that keep work flowing smoothly.
You'll benefit if you:
Need to prevent common mistakes without blocking users
Want to automate repetitive data entry
Need different field behavior for different team members or roles
Want to implement best practices consistently across your team
Are looking to reduce time spent on issue management overhead
Common scenarios:
Locking fields based on issue status to prevent accidental changes
Auto-assigning issues based on priority or component
Limiting dropdown options to prevent selection of deprecated values
Setting due dates automatically based on issue type or priority
Use Case Profiles
Dynamic Screen Rules excels in specific scenarios. Here are the most common use cases where teams see immediate value.
Software Development Teams
Bug Tracking and Triage
Development teams often need different information for bugs versus features. Dynamic Screen Rules lets you:
Show "Steps to Reproduce" field only for Bug issue types
Require "Affected Versions" when Priority is High or Critical
Auto-populate Component based on the bug category
Lock "Fix Versions" field when issues aren't in development status
Example: A SaaS company uses Dynamic Screen Rules to show bug-specific fields (severity, reproduction steps, affected customers) only when the issue type is Bug. This keeps their create issue screen clean for feature requests while ensuring complete bug reports.
Release Management
Managing releases requires tracking specific information that's not relevant for day-to-day work:
Show release notes fields only for customer-facing changes
Require "Release Version" when moving issues to "Ready for Release"
Auto-set "Documentation Required" flag based on issue labels
Hide deployment fields for internal-only issues
IT and Service Teams
Incident Management
IT teams managing incidents need to capture different information based on severity and type:
Require "Business Impact" field when Priority is Critical
Show "Root Cause Analysis" section only after incident resolution
Auto-assign escalation contact based on affected service
Limit "Resolution" options based on incident category
Example: An IT operations team uses Dynamic Screen Rules to require detailed impact assessment only for P1 and P2 incidents, while allowing faster triage for lower-priority issues. This ensures critical incidents get proper attention without slowing down routine work.
Service Request Processing
Service desk teams handling diverse request types benefit from context-specific forms:
Show different fields based on request category (hardware, software, access)
Require approval fields only for requests above a cost threshold
Auto-populate SLA due dates based on request type and priority
Limit assignee options based on request specialty
Teams Needing Progressive Disclosure
Complex Forms and Conditional Fields
Some processes require collecting extensive information, but not all fields apply to every situation:
Show additional detail fields only when initial responses indicate they're needed
Display Level 2 options only after Level 1 selection is made
Require explanation text when user selects "Other" or "No" options
Present advanced options only for specific user groups or roles
Compliance and Audit Requirements
Organizations with compliance requirements can enforce data collection without overwhelming users:
Require compliance fields only for issues that fall under regulatory scope
Show audit trail fields only for specific project types
Auto-populate compliance metadata based on project and issue type
Ensure required documentation based on risk level or category
Field Validation and Data Quality
Preventing Invalid Data Entry
Teams that struggle with inconsistent data can enforce quality at the point of entry:
Limit priority values based on issue type (e.g., only P1/P2 for incidents)
Require fields conditionally based on other field values
Hide obsolete or deprecated options in select fields
Validate that certain fields are filled together (e.g., can't set due date without assignee)
Role-Based Field Access
Different team members need access to different fields:
Show sensitive fields only to specific user groups
Allow field editing only for users with certain project roles
Display different validation rules based on user permissions
Present simplified forms for external contributors, complete forms for internal staff
Who Should Consider Alternatives
Dynamic Screen Rules is powerful, but it's not the right solution for every scenario.
Consider native Jira screen configuration if:
Your field requirements are simple and static
All projects use the same screen layout
You don't need conditional field behavior
Basic required/optional field settings are sufficient
Consider Jira Automation if:
You need to update fields after issue creation (background processing)
You're implementing post-submit workflows (notifications, issue creation, etc.)
You need scheduled or triggered actions
You're working with cross-issue operations
Consider ScriptRunner or similar if:
You need complex custom validations beyond field visibility and values
You require integration with external systems during form submission
You need custom field types or completely custom UI components
Your team has development resources and prefers code-based solutions
Best together: Dynamic Screen Rules works alongside Jira Automation and native configuration. Use Dynamic Screen Rules for UI behavior and user input, Jira Automation for background processing, and native screens for basic layout.
Next Steps
Ready to see if Dynamic Screen Rules is right for your team?
Explore Key Features to see what the app can do
Read Going Beyond Native Jira to understand how it compares to standard Jira configuration
Jump to Quick Start Guide to try it yourself in under 10 minutes
Already convinced? Start with Installation & Setup to add Dynamic Screen Rules to your Jira instance.
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