View usage history
Usage History shows who ran a template, when, and which issues—including full hierarchies and links—were generated.
Track every time a template is run — who triggered it, when it happened, and which issues were created — directly on the template itself.
🧩 What Is Usage History?
The Usage History tab (visible on any issue marked as a template) displays a chronological log of each execution:
Date
Timestamp of the execution (click the header to sort).
Created By
Avatar and display name of the user who launched the action.
Issue
Root issue key plus a collapsible tree of all child and linked issues generated in that run.
Click any issue key to open it in a new tab and inspect the structure exactly as it was created.
⚙️ How It Works
Open an issue that is flagged as a template.
Select the Usage History tab in the Issue Templates panel.
Each execution appears as a row:
Entries remain until the template itself is deleted, providing a permanent audit trail.
Permissions: if you can view the template, you can view its history.
📸 How it looks?
The screenshot below shows a real Usage History panel:
Multiple runs grouped by date and user
Collapsible trees revealing every child and linked issue
Direct links to each created ticket for quick inspection
📌 Best Practices
Review the latest executions first The table loads the 10 most recent runs by default. Expand a row to verify that every child and linked issue was created as expected.
Use the error indicators If any issue failed to create, an inline error icon appears on that run. Click it to view the error message and jump directly to the partially created root issue for troubleshooting.
Audit template relevance Large gaps in run dates may signal that a template is outdated or duplicated elsewhere. Update or archive low-usage templates to keep the library lean.
Quick-navigate during retrospectives From a single view you can open every ticket produced by a release-, incident-, or onboarding template and confirm the full workflow was executed.
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