Template Availability
Define where an Issue Template is available — globally across all projects or limited to selected projects only.
Control where an Issue Template can be used by defining its availability scope. This setting determines in which projects the template is visible and usable.
🧩 What Is Template Availability?
Template Availability defines the project scope of an Issue Template.
For each template, you can decide whether it should:
be available globally in all projects, or
be limited to selected projects only
This allows you to reuse templates safely across your Jira instance without duplicating or exposing them where they don’t belong.
⚙️ How It Works
Template availability is configured directly on the Issue Template.
Open an issue marked as an Issue Template
Go to the Issue Templates panel
Find the Template Availability section
Choose:
Global, or
Selected Projects
Save — changes take effect immediately
The availability setting applies consistently across the entire app.
🌍 Global
When Global is selected:
The template is available in all projects
Users can see and use it wherever templates are supported
This is ideal for shared, organization-wide templates.
🎯 Selected Projects
When Selected Projects is selected:
The template is available only in the chosen projects
It is hidden outside of those projects
You can add or remove projects at any time without modifying the template itself.
🔒 Availability Scope in Practice
Template Availability defines where a template can appear and be used across Jira.
When a template is limited to specific projects, Templify ensures it is:
Shown only in allowed project contexts
Hidden automatically everywhere else
Ignored by creation and automation flows outside its scope
This makes template usage predictable and aligned with how teams and projects are structured — without requiring any extra configuration from users.
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