Create Worklog Reminder
Set Up Your First Worklog Reminder in Minutes
Creating your first Missing Worklog Reminder takes less than five minutes. Follow these simple steps to configure who should receive reminders, how often they should run, and what kind of action will be triggered when someone falls behind on their worklogs.
📍 Where to Find the Reminders Panel
Before creating your first reminder, open your project settings. Navigate to:
Project settings → Missing Worklog Reminder
This section appears in the left-hand navigation menu inside your Jira project space. From here, administrators can view all existing reminders, create new ones, or adjust current policies.
🧍 Step 1: Define Applicable Users
Start by selecting who the reminder applies to. You can target individual users or entire groups, depending on how your teams are structured.
Applicable users
Select which users should fall under this reminder. You can add individual people or target entire groups.
Users – Target specific people in your organisation.
Groups – Apply the reminder to an entire group (e.g., Developers, Support, or QA).
Use the search bar to find and add users from your Jira directory. Each selected user becomes part of this reminder’s audience.
⏱ Step 2: Define the Policy Rules
Now that you’ve chosen your audience, it’s time to define what rule they must comply with — and how often it will be checked.
Constraints
These settings define the compliance policy. Whenever the conditions are not met, Missing Worklog Reminder automatically notifies affected users.
Reminder window Decide how frequently the app should verify that users meet their logging requirements:
🕓 Daily policy – Every workday must include the required number of logged hours.
📅 Weekly policy – Each week must contain enough logged workdays to meet the target threshold.
📆 Monthly policy – The entire month is checked to confirm minimum logged hours or days.
When the checks run Each reminder policy runs its compliance check automatically at the end of the selected time window:
Daily – at the end of each workday.
Weekly – at the end of the last workday of the week.
Monthly – at the end of the last workday of the month.
When the check completes, a result entry is created for every user covered by the policy. Each user can review their own reminder status and details in My Worklog Reminders.
Threshold condition Set the rule that defines what “compliant” means within the selected window.
You can decide whether compliance requires work logged to be:
More than a defined threshold, or
Less than a defined threshold (for detecting overlogging).
Example:
Define a weekly policy requiring at least 5 days of logged work. If a user records fewer than 5 workdays in that week, the reminder will trigger automatically at the end of the window.
Each reminder policy represents a non-negotiable rule — users must meet it to stay compliant. If they don’t, the app immediately marks the policy as violated and sends a corresponding notification (flag, redirect, Jira email, or app email), depending on your selected action type.
🔔 Step 3: Choose the Reminder Action
Now decide how your users will be notified.
Action reminder
Pick which reminder style will nudge people towards the right follow-up action.
You can choose one of the following options:
🚩 Flag – Display an in-product message directly inside Jira, explaining what needs attention.
🔁 Redirect – Automatically send teammates to the time tracking page where they can fix the issue.
✉️ Jira email – Notification in a Jira issue context so they receive a Jira email notification.
📨 App email – Send a structured reminder email generated by the app, with a clear summary of the policy, reporting window, required vs logged time, and next steps.
To validate your configuration, you can use Preview the action. Run a dry-run workflow to test how the in-product message will look before launching it to your team.
Click Run Preview to see the sample reminder exactly as your teammates would experience it.
To use App email, make sure the Worklog Reminder integration is configured in Jira admin settings.
✅ Step 4: Create and Launch the Reminder
Once you’ve configured users, constraints, and actions, click Create reminder.
Your new reminder will appear in the Reminders list, where you can review its details and monitor future execution dates.
Each reminder entry shows:
Reminder name and type (Daily, Weekly, Monthly)
Applicable users or groups
Defined thresholds
Chosen action (Flag, Redirect, or Email)
Next scheduled run – when the next compliance check will occur
From this table, you can edit, pause, or delete reminders at any time.
🎯 What Happens Next
After creation, the reminder runs automatically on the selected schedule. When users fall below the defined threshold, the chosen reminder action will trigger and guide them to correct their worklogs — no manual follow-up needed.
Your compliance checks now run on autopilot, keeping your time tracking consistent and transparent across the organisation.
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